Frequently asked questions
How does sonic technology work?
Sonic technology uses high-frequency vibrations to create thousands of rapid brush movements, helping loosen plaque, food particles, and surface buildup from the teeth and along the gumline.
With up to 42,000 vibrations per minute, Wave One delivers powerful everyday cleaning while remaining gentle and comfortable on teeth and gums.
What do the brushing modes do?
Wave One features 6 smart brushing modes, giving you the flexibility to adapt your routine to your needs — whether you prefer a gentler clean, everyday brushing, more intensive cleaning, or a whitening-focused routine.
Simply switch between modes to find the setting that feels best for your smile.
Is Wave One suitable for sensitive teeth and gums?
Yes. Wave One features 6 smart brushing modes, including gentler settings for those who prefer a softer brushing experience.
You can easily switch between modes and choose the intensity that feels most comfortable for your teeth and gums.
How long should I brush my teeth with Wave One?
Wave One features a built-in 2-minute smart timer with 30-second interval reminders to help you divide your brushing time evenly between different areas of your mouth.
Simply start brushing and let Wave One guide you through your routine.
How long does the battery last?
A full charge takes approximately 1.5 hours and provides up to 60 days of use, depending on your brushing habits and selected mode.
Less time charging, more time brushing.
Is the toothbrush waterproof?
Yes. WeBrusher Wave One features IPX7 waterproof protection, making it safe for everyday bathroom use, brushing in the shower, and easy rinsing under running water.
How often should I replace the brush head?
For the best brushing experience, we recommend replacing your Wave One brush head approximately every 3 months, or sooner if the bristles begin to show visible signs of wear.
Fresh bristles help maintain consistent cleaning performance and keep your everyday routine feeling its best.
Do you offer international shipping?
Yes, WeBrusher ships to most countries worldwide.
Standard estimated delivery times are:
- Europe, USA, Canada & UK: 14–31 business days
- Other regions: Delivery may take longer depending on destination and customs procedures.
Every order includes a tracking number, allowing you to follow your Wave One from dispatch to delivery.
Please note that delivery times are estimates and may occasionally be extended by local customs, postal services, or circumstances outside our control.
Can I return my brush?
Due to the personal-care nature of our products, all sales are final once an order has shipped. This policy helps us maintain strict hygiene and safety standards for every customer.
If your Wave One arrives defective or damaged, however, you are eligible for a free replacement. Please contact our support team and we'll be happy to assist.
